Frequently Asked Questions

Please contact us should you have any questions.


  1. To browse courses: click eCourses  on the navigation bar at the top of each page. Alternatively, go directly to the course of choice from the Home page using one of the three course outliers
  2. Click the “Get Started” button
  3. Complete the registration form in the payment gate, and continue to complete payment
  4. A pop up will provide you with the relevant login details once payment has been received. You will also receive an email to validate your purchase
  5. Follow the pop-up link for immediate access, or wait for the email link
  • Follow the link in the pop-up after payment or The link sent on email
  • Alternatively click on the Course Login button in the top right on the navigation bar
  • Or click here :
    • Then use your login details (username: email address provided) & password provided
    • Click on the “My Courses” dropdown to locate your course
    • Once in your course follow instructions carefully
    • All sections may be necessary to complete certification (even Terms & Conditions)

Each Professional course module has its own time allocated by the independent CPD-UK assessing organisation. Professional courses vary from 45 hours to shorter micro-courses (details on each module are provided)

NB: Reflection is a key pillar of our learning programs, thorough reflection is important to assimilate the information properly, and integrate the information seamlessly into ones practice

Yes, our Professional courses are independently accredited by CPD-UK, the leader in continued professional development (CPD) accreditation, recognised in most countries worldwide. Once you have completed each Professional course module there is a final exam and reflection questionnaire. Upon successful completion, your personalised certificate will be sent automatically to your given email address, to be downloaded

Yes, for most Professional courses you can redo the exams as many times as you choose. If a course has restrictions, all information will be explicitly available before course purchase

You will have unlimited access to all your course material for a full calendar year from the date of purchase. However, only one certificate per module can be generated

You can access the courses on most PCs, laptops, tablets, mobiles/cellphones. For mobile/cellphone and tablet use, in some instances you may need to download the Health Med Training Service App, powered by Moodle

Tip: Some videos & images may display differently on the app version. All courses are accessed online via our learning platform, which you will need to log into for access.

The process is simple: once you have filled out the registration form and purchased the course of your choice and entered the appropriate details, you will gain immediate access to the course material. You will have access to the platform for one calendar year from the purchase date.

We provide email support from a dedicated eLearning support team (during 9am-5pm on GMT), accessible from links on the eLearning pages. Additional automatic chat support is available 24/7.

Each Professional module of the Health Med. Training Solutions course provides the learner with internationally recognised CPD points, certified by CPD-UK, and a certificate of completion. Some courses are being authenticated by third party OFQUAL certifiers. More details will be provided shortly.

A growing range of courses are offered across all sectors of healthcare: biomedical, traditional Chinese medicine (TCM), allied and complementary medicine with more to come.

All sales are final. Once the information has been accessed, a refund will not be available for any of our courses.

Please find our privacy policies here.