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Entry criteria for enrolment

Health Med. Training Solutions allows healthcare professionals who possess degrees in medicine, dentistry, nursing and pharmacy for the training courses. 

Candidates who possess a valid licence with General Medical Council, General Dental Council, Nursing & Midwifery Council, General Pharmaceutical Council, British Acupuncture Council, British Medical Acupuncture Society, British Acupuncture Accreditation Board, Association of Traditional Chinese Medicine can also apply. The candidates will have to produce the evidence of professional membership and for some courses, the independent prescribing rights prior to the enrolment process.

Professionally recognised and up to date qualifications, medical malpractice insurance, and prior training may be recognised by Health Med. Training Solutions for registering if the learning outcomes match. Please contact [email protected] for an individual assessment of your prior qualification and experience.

Recognition of prior learning (RPL)

Health Med. Training Solutions recognise that the candidate may have acquired skills from their past formal/informal learning experience. RPL can save your time and money and can prevent you from having to go through the same learning experience that you went through already. However, the candidates must produce the evidence of prior learning to be current and valid. Our RPL validation process are transparent, fair and reliable.

Those candidates who wish to be considered for RPL must provide the following information:

  1. A clinical reference from a clinical supervisor confirming that the candidate has done 10 treatments on 10 different patients.
  2. A portfolio of Before and After photographs (with the consent of the clients) for 10 supervised treatments.
  3. A portfolio of Before and After photographs (with the consent of the clients) for 10 supervised treatments.


After the validation process, Health Med. Training Solutions will inform the candidates of the fees, timelines and the procedure to be followed to achieve full accreditation.

Successful candidates can then take part in assessment for theoretical and practical assessment.

Privacy Policy

This Privacy Policy describes our policies and procedures on the collection, use and disclosure of your information when you use the website and tells you about your privacy rights and how the law protects you.

We use your Personal data to provide and improve the website. By using the website, you agree to the collection and use of information in accordance with this Privacy Policy.

Collecting and Using Your Personal Data

Personal Data and Course Data

While using our website, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

  • First and Last Name
  • Email and Phone number
  • Billing Details
  • Health Care Board Name
  • If you have Medical Malpractice Insurance
  • Course Details


Functionality, Tracking, and Usage Data

Functionality and Tracking data is collected automatically when using the website, information may include, but is not limited to:

  • Google Analytics – website tracking
  • HubSpot – website tracking, and data flow between the website and HubSpot
  • Website – ecommerce functionality and other site features
  • Moodle – data flow between the website and Moodle
  • Stripe – data flow between the website and Stripe
  • Xero – data flow between the website and Xero


Usage Data is collected automatically when using the website. Usage Data may include information such as your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When you access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device you use, your mobile device unique ID, the IP address of Your mobile device, your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that your browser sends whenever you visit our website or when you access the website by or through a mobile device.


Use of Your Personal Data

We may use Personal Data for the following purposes:

To provide and maintain our Service, including to monitor the usage of our website.

To manage Your Account: to manage your registration as a user of the website. The Personal Data you provide can give you access to different functionalities of the website that are available to you as a registered user.

For the performance of a purchase: the undertaking of the purchase of a course(s) you have purchased. Notify you of successful payment (receipt) of the subscribed course(s) (or failed payment), a welcome email, and a member email with link to login for your course.

To contact You: by email, telephone calls, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.

To provide You: with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about.


Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

We will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our website, or we are legally obligated to retain this data for longer time periods.


Transfer of Your Personal Data

Your information, including Personal Data, is processed between Website (WordPress our website CMS platform and associated WordPress plugins), HubSpot, Stripe (our payment provider), Xero (our accounting platform), Moodle (our course platform), HubSpot (our CRM platform).

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.

Disclosure of Your Personal Data

Law enforcement

Under certain circumstances, we may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

We may disclose your Personal Data in the good faith belief that such action is necessary to:

  • Comply with a legal obligation
  • Protect and defend the rights or property of Health Med. Training Solutions LTD
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability


Security of Your Personal Data

The security of your Personal Data is important to us but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect your Personal Data, we cannot guarantee its absolute security.

Contact us

You can contact us with any questions relating to the Privacy Policy or want to request to be unsubscribed from receiving future emails or notifications from us.

 

Cookies

Our website uses technology to collect information about its use, to distinguish between users, to help us provide you with a good experience and to allow us to improve the site and the service we offer. This means that when you visit our website, cookies or similar technologies will be placed on your computer or other device.

Manage cookie settings

What are cookies?

Cookies are small text files that are placed on your computer, smartphone or other device when you visit our website. A cookie file is stored on your device and allows us, or our third party partners to recognise you and make your visit easier and more useful to you when you revisit our website.

How do we use cookies?

Cookies allow us to recognise users (where appropriate), tailor the content on our website to fit the needs of our website’s visitors and helps us improve the user experience. Without certain types of cookies enabled, we can’t guarantee that the website and your experience of it are as we intended it to be.

We use cookies to obtain information about your visits and about the device you use to access our website.

This includes where available, your IP address and pseudonymous identifiers, operating system and browser type and, depending on the cookie, also includes the reporting of statistical data about our users’ browsing actions and patterns.

Here are some examples of how we use cookies:

  • Without cookies enabled you can’t use the ecommerce feature to purchase your course(s). It uses cookies to store your course in your shopping backet and for processing the registration and payment of the course.
  • Our website analytics services use cookies so we can see how visitors reach our website and the path they take through it. This helps us improve our service to you.

Appeals Policy

Health Med. Training Solutions has processes in place to ensure fairness, consistency and non-discrimination between candidates while carrying out assessments. 

However due to some reasons, if the candidate feels the results are not based on valid judgements, they can raise an issue by providing us the details such as:

  • Solid reason for the appeal
  • Supporting evidence wherever applicable


Any appeal submitted to Health Med. Training Solutions is subject to review by our Assessment Verification team. Upon receipt of an appeal, we will acknowledge receipt of the appeal and carry out an initial assessment of the information provided. 

The candidates will be notified of the outcome within 30 days of the appeal and if they find it to be satisfactory, no further action will be taken. If the candidate is dissatisfied, the appeal will be escalated to the Director for a direct discussion. The appealing candidate will be informed of the outcome within two weeks of this meeting. 

Following the second level review, there are two possible outcomes:

  • a) Successful Appeal – Candidates will be given a chance to re-sit the assessment at no extra cost.
  • b) Unsuccessful Appeal – Candidates will receive a document explaining how this result was achieved. If the candidate wishes to re-sit for the exams, the fee should be paid by the candidate. A total of 4 re-sit attempts are allowed for each phase of the assessment.

Equality Policy

Health Med. Training Solutions is committed to equal opportunity for all applicants and employees. They shall not be discriminated against because of race, religion, sex, national origin, ethnicity, age, disability, political affiliation, sexual orientation, disability, gender identity, colour or marital status. 

Our selection of candidates is based only on professional qualifications required to undergo the training programmes offered by us. Appointment of faculty at Health Med. Training Solutions is also governed by the same policy, i.e., recruitment is determined based on their credentials as per Health Education England (HEE) Guidelines. 

We respect our candidates and employees from all religious and non-religious backgrounds, ethnicities and beliefs. Health Med. Training Solutions has a zero-tolerance approach to victimisation, bullying or harassment and suitable disciplinary/legal action will be taken if we find any of these factors of the equality is breached. 

If you would like to report an issue, you can reach us at: [email protected]

Health and Safety Policy

Health Med. Training Solutions is committed to ensure the health and safety of its learners, employees, and models. Our Partners training facility undergoes regular health and safety inspection that helps create a safer workplace. 

We adhere to a strict code of safety practice to ensure they meet the prevailing standards of quality, safety and efficacy. 

  • We carry out regular checks on equipment’s prior to every practical session to ensure they are safe to use.
  • Single use needles that are used during the course are checked to make sure they are in-date and are stored appropriately.
  • Needles and other injecting equipment’s are stored and disposed in the appropriate bins provided.
  • Sterile gloves and wipes are used during all practical sessions.


Health Med. Training Solutions is committed to establishing positive and safe environment for all. Disciplinary action will be taken if any of the candidates/faculties involve in any kind of violence/ abuse towards each other. It is our utmost responsibility to regularly monitor so that corrective actions of any unsafe work practices and/or work environment can be swiftly rectified.

Health Med. Training Solutions is committed to safeguard and promote the welfare of children, young people and vulnerable adults.

  • The human rights of young people and the vulnerable will be respected and applied to all, irrespective of age, sex, gender, gender identity, nationality, sexual orientation, ethnicity, colour, race, language, religious or political beliefs, marital status, disability, physical or mental health, family, socio-economic or cultural background or any other aspect of their identity. 
  • Inequality, discrimination and exclusion will be challenged and will not be tolerated
  • No one must suffer harm intentionally or unintentionally, as a result of their engagement, association or contact with us 
  • Health Med. Training Solutions will ensure our staff, partners, visitors and other associates are supported to meet their safeguarding responsibilities and requirements, understanding the specific risks to young people and the vulnerable adults. 
  • We ensure that all staff who have access to young people/ vulnerable adults have been checked for their suitability
  • Actively engage in ways that increase the safety and protection of those with whom we are in contact
  • Ensure that appropriate action is taken in the event of any allegations or suspicions regarding harm to young people/ vulnerable adults arising from contact with our staff/ trainees
  • Safeguarding Young People and Vulnerable Adults Policy

Malpractice and Mal-administration Policy

This policy is aimed at Health Med. Training Solutions employees and our registered candidates who are involved in, suspected of actual malpractice/maladministration. It sets out the steps our centre members or trainees must follow when reporting any incident of malpractice/maladministration. 

According to Joint Council for Qualifications guidelines, Malpractice means any act, default or practice which is a breach of the Regulations or which:

  • compromises, attempts to compromise or may compromise the process of assessment, the integrity of any qualification or the validity of a result or certificate
  • damages the authority, reputation or credibility of any awarding body or centre or any officer, employee or agent of any awarding body or centre. 


Failure by a centre or clinic to notify, investigate and report to an awarding body all allegations of malpractice or suspected malpractice constitutes malpractice itself.

Also, failure to take action as required by an awarding body or to co-operate with an awarding body’s investigation, constitutes malpractice. 

Centre staff malpractice 

‘Centre staff malpractice’ means malpractice committed by: 

  • a member of staff, contractor (whether employed under a contract of employment or a contract for services) or a volunteer at a centre; or an individual appointed in another capacity by a centre such as an invigilator, a Communication Professional, an Oral Language Modifier, a practical assistant, a prompter, a reader or a scribe. 


Examples of centre staff malpractice:

  • failing to keep assessment material secure prior to an examination
  • discussing or otherwise revealing information about examinations and assessments that should be kept confidential, e.g. internet forums 
    moving the time or date of a fixed examination beyond the arrangements permitted within the Instructions for conducting examinations.
  • Conducting an examination before the published date constitutes centre staff malpractice and a clear breach of security
  • failing to adequately supervise candidates who have been affected by a timetable variation 
  • permitting, facilitating or obtaining unauthorised access to examination material prior to an examination
  • failing to retain and secure examination question papers after an examination in cases where the life of the paper extends beyond the particular session. For example, where an examination is to be sat in a later session by one or more candidates due to a timetable variation
  • tampering with candidate scripts, controlled assessments, coursework or non-examination assessments after collection and before despatch to the awarding body/examiner/moderator
  • failing to keep candidates’ computer files secure which contain controlled assessments, coursework or non-examination assessments.
  • manufacturing evidence of competence against national standards
  • fabricating assessment and/or internal verification records or authentication statements
  • entering fictitious candidates for examinations or assessments, or otherwise subverting the assessment or certification process with the intention of financial gain
  • substituting one candidate’s-controlled assessment, coursework or non-examination assessment for another’s.


Candidate malpractice 

‘Candidate malpractice’ means malpractice by a candidate in connection with any examination or assessment, including the preparation and authentication of any controlled assessments, coursework or non-examination assessments, the presentation of any practical work, the compilation of portfolios of assessment evidence and the writing of any examination paper. 

Examples of candidate malpractice:

  • The alteration or falsification of any results document, including certificates
  • A breach of the instructions or advice of an invigilator, supervisor, or the awarding body in relation to the examination or assessment rules and regulations
  • Failing to abide by the conditions of supervision designed to maintain the security of the examinations or assessments
  • Collusion: working collaboratively with other candidates, beyond what is permitted
  • Copying from another candidate (including the use of technology to aid the copying)
  • Allowing work to be copied e.g. posting work on social networking sites prior to an examination/assessment; 
  • The deliberate destruction of another candidate’s work
  • Disruptive behaviour in the examination room or during an assessment session (including the use of offensive language)
  • Failing to report to the centre or awarding body the candidate having unauthorised access to assessment related information or sharing unauthorised assessment related information on-line; – exchanging, obtaining, receiving, passing on information (or the attempt to) which could be examination related by means of talking, electronic, written or non-verbal communication
  • Making a false declaration of authenticity in relation to the authorship of controlled assessment, coursework, non-examination assessment or the contents of a portfolio
  • Allowing others to assist in the production of controlled assessment, coursework, non-examination assessment or assisting others in the production of controlled assessment, coursework or non-examination assessment
  • The misuse, or the attempted misuse, of examination and assessment materials and resources – being in possession of unauthorised confidential information about an examination or assessment
  • Bringing into the examination room notes in the wrong format (where notes are permitted in examinations) or inappropriately annotated texts (in open book examinations)
  • The inclusion of inappropriate, offensive, obscene, homophobic, transphobic, racist or sexist material in scripts, controlled assessments, coursework, non-examination assessments or portfolios
  • Impersonation: pretending to be someone else, arranging for another person to take one’s place in an examination or an assessment
  • Plagiarism: unacknowledged copying from or reproduction of published sources or incomplete referencing
  • Theft of another candidate’s work
  • Bringing into the examination room or assessment situation unauthorised material, for example: notes, study guides and personal organisers, own blank paper, instruments which can capture a digital image, electronic dictionaries (when prohibited), translators, wordlists, glossaries, iPods, mobile phones, MP3/4 players, pagers, Smartwatches or other similar electronic devices
  • The unauthorised use of a memory stick or similar device where a candidate uses a word processor
  • Facilitating malpractice on the part of other candidates
  • Behaving in a manner so as to undermine the integrity of the examination.


Maladministration

Failure to adhere to the regulations regarding the conduct of controlled assessments, coursework, examinations and non-examination assessments, or malpractice in the conduct of examinations/assessments and/or the handling of examination question papers, candidate scripts, mark sheets, cumulative assessment records, results and certificate claim forms, etc 
Some examples of Maladministration:

  • Failing to ensure that candidates’-controlled assessment, coursework, non-examination assessment or work to be completed under controlled conditions is adequately completed and/or monitored and/or supervised
  • Failure, on the part of the head of centre, to adhere to awarding body specification requirements in the delivery of non-examination assessments, Endorsements and other projects required as part of a qualification. 
  • Failure to use current assignments for assessments
  • Failure to train invigilators and those facilitating access arrangements adequately
  • Failing to issue to candidates the appropriate notices and warnings
  • The introduction of unauthorised material into the examination room, either prior to or during the examination
  • Failing to remind candidates that any mobile phones or other unauthorised items found in their possession must be handed to the invigilator prior to the examination starting
  • Failure to invigilate examinations in accordance with the instructions for conducting examinations
  • Failing to notify the appropriate awarding body immediately of all alleged, suspected or actual incidents of malpractice
  • Failing to conduct a thorough investigation into suspected examination or assessment malpractice when asked to do so by an awarding body
  • The inappropriate retention or destruction of certificates.


These examples are not an exhaustive list and each case of suspected malpractice and maladministration will be considered on an individual basis, however, until the matter has been investigated, qualification will not usually be processed by Health Med. Training Solutions to prevent further adverse effect.