CATEGORY:
Personnel Mastery
Personnel Mastery – Optimising Customer Communication Across Channel
Course Access: Lifetime
Course Overview
Optimising Customer Communication
Across Channels –
You’ll
start this course by reviewing different types of customer communication
channels. Then, dive deeper into four channels, exploring strategies to
optimise customer communications. Then, learn ways to seamlessly switch between
channels and even incorporate multiple channels into an overarching strategy.